Terms of Service

Last Updated: August 27, 2026

Welcome to the website operated by BING DECOR LLC (“BING DECOR,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, and related features (collectively, the “Services”).

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By accessing our website, creating an account, placing an order, submitting a wholesale order or pre-order, or otherwise using the Services, you agree to these Terms and any additional policies referenced herein.

If you do not agree to these Terms, please do not use the Services.

1. Eligibility and Use of the Services

By using the Services, you represent that you are at least the age of majority in your state or jurisdiction of residence or otherwise legally permitted to enter into a binding agreement.

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You may not use our website, products, or Services for any unlawful, fraudulent, abusive, or unauthorized purpose.

2. Retail and Wholesale Customers

We serve both retail and wholesale customers.

Certain products, pricing, minimum quantities, case-pack requirements, payment terms, shipping arrangements, return conditions, and other terms may differ between retail and wholesale orders.

Wholesale pricing is intended for qualifying business customers purchasing merchandise for resale or other approved commercial purposes.

We may request business information or documentation to verify eligibility for wholesale pricing or tax-exempt purchasing.

We reserve the right to approve, decline, suspend, or terminate wholesale purchasing privileges when reasonably necessary.

3. Product Information

We make reasonable efforts to display product descriptions, photographs, dimensions, colors, materials, specifications, pricing, and availability accurately.

However, actual products may vary slightly from photographs or descriptions due to differences in screens, lighting, manufacturing, materials, or the handcrafted nature of certain merchandise.

Product dimensions are approximate unless specifically stated otherwise.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information without prior notice.

4. Handcrafted and Natural-Material Products

Many of our baskets and home décor products are handmade, handwoven, or made from natural materials.

Variations in characteristics such as:

• Color

• Texture

• Weave

• Shape

• Pattern

• Finish

• Dimensions

may naturally occur.

Reasonable variations are part of the character of handmade and natural-material products and are not considered manufacturing defects.

5. Prices

Prices are displayed in the currency indicated on the website.

Retail and wholesale prices may differ.

Prices may change without notice. A price change will not generally affect an order that we have already accepted, except where correction is necessary because of an obvious pricing or system error or as otherwise permitted by law.

Wholesale pricing may be subject to:

• Minimum order quantities

• Case-pack requirements

• Minimum order values

• Account eligibility

• Product-specific requirements

• Promotional or negotiated terms

Unless otherwise stated, product prices do not include applicable taxes, shipping, freight, customs duties, or other charges.

6. Orders

Submitting an order does not necessarily mean that we have accepted the order.

We reserve the right, subject to applicable law, to refuse, limit, or cancel an order for reasons including:

• Product unavailability

• Inventory discrepancies

• Pricing or product information errors

• Suspected fraud

• Payment issues

• Shipping limitations

• Wholesale eligibility issues

• Quantity limitations

• Other reasonable business or operational reasons

If we cancel an order after payment has been collected, we will provide an applicable refund for the canceled merchandise.

7. Product Availability

Product availability is subject to change.

Items displayed as in stock may become unavailable before an order is processed because of inventory changes, simultaneous orders, inventory discrepancies, damage, or other circumstances.

We do not guarantee continuous availability of any product.

8. Wholesale Orders

Wholesale orders may be subject to additional requirements, including:

• Minimum order quantities

• Case-pack quantities

• Minimum purchase amounts

• Wholesale account approval

• Resale or tax documentation

• Product-specific ordering requirements

• Special shipping or freight arrangements

Wholesale customers are responsible for reviewing product quantities, specifications, pricing, shipping arrangements, and applicable terms before submitting an order.

Wholesale orders may have different return and cancellation conditions from retail orders, as described in our Return & Refund Policy.

9. Wholesale Pre-Orders and Special Orders

Certain wholesale merchandise may be offered as:

• Pre-Order

• Special Order

• Custom Order

• Made-to-Order

Availability dates, production schedules, import dates, and estimated delivery dates are estimates and are not guaranteed unless expressly agreed otherwise in writing.

Pre-orders and special orders may be affected by circumstances including manufacturing schedules, international transportation, customs processing, port delays, freight availability, weather, and carrier delays.

Once purchasing, production, customization, import, or other order processing has begun, wholesale pre-orders and special orders may become non-cancelable and non-returnable, except for confirmed damage, defect, incorrect merchandise, or as otherwise required by applicable law.

Additional deposit, payment, minimum quantity, shipping, or cancellation terms may apply and will be communicated when applicable.

10. Payment

You agree to provide current, complete, and accurate billing and payment information.

Payments may be processed through Shopify Payments or other third-party payment providers.

By providing a payment method, you represent that you are authorized to use that payment method and authorize the applicable charges associated with your order.

Wholesale customers may be offered additional payment arrangements at our discretion.

Any separately agreed wholesale payment or credit terms will be governed by the applicable invoice, agreement, or account terms.

11. Taxes

Applicable sales taxes and other taxes may be collected as required by law.

Wholesale customers requesting tax-exempt treatment may be required to provide valid resale certificates or other documentation.

Customers are responsible for providing accurate and current tax-exemption documentation.

If tax-exempt documentation is invalid, expired, incomplete, or otherwise unacceptable, applicable taxes may be charged.

12. Shipping and Delivery

Shipping and delivery charges are calculated or communicated based on factors such as:

• Destination

• Package dimensions

• Weight

• Quantity

• Carrier

• Delivery method

• Product type

Large, bulky, fragile, or wholesale merchandise may require additional shipping or freight arrangements.

Estimated delivery dates are provided for convenience and are not guaranteed.

Carrier delays, weather, transportation disruptions, incorrect addresses, customs delays, and other circumstances outside our reasonable control may affect delivery.

Please review our Shipping Policy for additional information.

13. Risk of Shipping Damage

Customers should inspect shipments promptly after delivery.

Claims for damaged, defective, incorrect, or missing merchandise must be submitted in accordance with our Return & Refund Policy.

Customers may be required to retain the merchandise, cartons, packing materials, and shipping labels and provide photographs to support a shipping or damage claim.

14. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, damage claims, and order cancellations are governed by our Return & Refund Policy.

Retail and wholesale purchases may be subject to different return periods and conditions.

By placing an order, you agree to the applicable Return & Refund Policy in effect at the time of purchase.

15. Refused and Undeliverable Shipments

Customers are responsible for providing complete and accurate shipping information.

If a shipment is refused, returned, or cannot be delivered because of an incorrect address, failure to accept delivery, unsuccessful delivery attempts, or another circumstance attributable to the customer, the customer may be responsible for applicable:

• Original shipping charges

• Return shipping or freight

• Carrier charges

• Redelivery charges

• Applicable wholesale restocking fees

16. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts where reasonably necessary to protect our business, customers, website, or Services.

17. Intellectual Property

Unless otherwise indicated, the content available through our website, including text, photographs, graphics, logos, product descriptions, designs, page layouts, and other content, is owned by or licensed to BING DECOR LLC and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, sell, commercially exploit, or otherwise use our protected content without permission, except as permitted by applicable law.

18. Third-Party Services and Links

Our Services may contain links to or integrations with third-party websites, payment providers, shipping providers, social media platforms, applications, or other services.

We do not control and are not responsible for third-party websites or services.

Your use of third-party services may be subject to separate terms and privacy policies.

19. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure used to operate portions of our Services.

Your use of certain Shopify-powered features may also be subject to applicable Shopify terms and policies.

20. Prohibited Uses

You may not use the Services to:

• Violate applicable laws or regulations

• Infringe intellectual property rights

• Submit false or misleading information

• Transmit malicious code

• Attempt unauthorized access to our systems

• Interfere with website security or functionality

• Engage in fraudulent activity

• Scrape, harvest, or misuse information in violation of applicable law

• Use the Services in a manner that harms BING DECOR LLC, our customers, or others

We reserve the right to restrict or terminate access for violations of these Terms.

21. Disclaimer of Warranties

To the extent permitted by applicable law, the Services and website content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

22. Limitation of Liability

To the fullest extent permitted by applicable law, BING DECOR LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of the Services or products purchased through the Services.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BING DECOR LLC and its officers, employees, representatives, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful misuse of the Services or material violation of these Terms.

24. Privacy

Our collection and processing of personal information are described in our Privacy Policy.

Please review the Privacy Policy for information regarding how personal information is collected, used, disclosed, and protected.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business practices, or legal requirements.

Changes will be posted on this website with an updated “Last Updated” date.

Changes will apply prospectively unless otherwise required or permitted by law.

26. Governing Law

These Terms and disputes arising from or relating to these Terms or the Services will be governed by applicable law, without giving effect to conflict-of-law principles, except to the extent applicable consumer protection or other laws require otherwise.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

28. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other terms or policies expressly applicable to an order, constitute the agreement governing your use of the Services and purchases from us, except where a separate written agreement applies.

29. Contact Us

If you have questions about these Terms of Service, please contact:

BING DECOR LLC

Email: sales@bingdecor.com
Phone: +1 (815) 608-3111
Address: 240 Juniper, Manteno, IL 60950, United States